The Misconstruction of Positivism: From Consumer Research to Technical Communication

Kris K. Hartung
info@krispenhartung.com
December 14, 1998


Abstract

In this essay, I analyze Shelby D. Hunt's article, "Positivism and Paradigm Dominance in Consumer Research: Toward Critical Pluralism and Rapproachement." Hunt argues that consumer researchers and contemporary social scientists have inaccurately characterized positivism. I then show that similar inaccuracies occur in technical communication literature. More specifically, the inaccuracies occur in Carolyn Miller's influential article, "A Humanistic Rationale for Technical Writing," and proliferate into the works of other technical communicators who have taken her "windowpane theory" as gospel. These authors erroneously describe positivists as rationalists, mechanistic determinists, materialists, and philosophical realists. I base my argument upon Hunt's historical analysis of positivism and my own research of primary positivist literature. Finally, I explain that Miller's article has merit on the basis that she reveals the rhetorical nature of technical communication, according to which language is neither overtly transparent nor precisely and objectively related to facts. It may come as a surprise to some readers that the positivists rejected the same doctrines that she criticizes for dehumanizing technical writing.


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